| 000 | 00379nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 150418s9999||||xx |||||||||||||| ||und|| | ||
| 082 | _a658.8342 GOS | ||
| 100 | _a"Gosney, John W." | ||
| 245 | _aCustomer Relationship Management Essentials | ||
| 250 | _a2003 | ||
| 260 | _bPrentice-Hall of India | ||
| 300 | _a658.8342 GOS | ||
| 600 |
_aBBA & B.Com _9417 |
||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c6908 _d6908 |
||