000 00841nam a22002297a 4500
003 OSt
005 20220817020014.0
008 200111b xxu||||| |||| 00| 0 eng d
020 _a9781259026812
082 _26th
_a658.8
100 _aZeithaml,Valarie A.
_910243
240 _aServices Marketing
_hEng
245 _aServices Marketing
_bIntegrating Customer Focus Across The Firm
250 _a6th
260 _aPashupati Printers, Shahdara Delhi 110095
_bMcGraw Hill Education(India) Pvt. Ltd.
300 _a711p; XXXII
440 _a
_910244
521 _aManagement Students
700 _aZeithaml, Valarie A.
_cBitner, Mary Jo ,Gremler,Dwayne D. and Pandit Ajay
_910245
773 0 _09539
_9144226
_a"Zeithaml, Valarie A."
_b2008
_dTata McGraw Hill
_o06951
_tServices Marketing:Integrating Customer
942 _2ddc
_cREF
_k658.8
_mZEI
_01
999 _c26430
_d26430