000 00435nam a22001217a 4500
008 170428b xxu||||| |||| 00| 0 eng d
100 _aSonali, Bharwaj
_97254
245 _aCustomer relationship management in Indian banking Industry : A comparative study of selected private sector banks and public sector banks of India.
260 _aJNU
_bJNU
_c2016
300 _a00
600 _aPh.D Thesis: Management
_97255
942 _2ddc
_cREF
999 _c23213
_d23213