| 000 | 00338nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 150304s9999||||xx |||||||||||||| ||und|| | ||
| 082 | _a658.812 GOS | ||
| 100 | _a"Gosney, John W" | ||
| 245 | _aCustomer Relationship Management Essentials | ||
| 250 | _a2008 | ||
| 260 | _bPHI Learning Pv.Ltd. | ||
| 300 | _a658.812 GOS | ||
| 938 | _bCEN_1001 | ||
| 999 |
_c2186 _d2186 |
||