000			00315nam a2200133Ia 4500
008			150304s9999||||xx |||||||||||||| ||und||
082			_a658.812 SUG
100			_a"Sugandhi, R.K"
245			_aCustomer Relationship Management
250			_a2011
260			_bNew Age
300			_a658.812 SUG
938			_bCEN_1001
999			_c2184 _d2184