000 00362nam a22001337a 4500
008 150717b xxu||||| |||| 00| 0 eng d
082 _a658.82 GRE
100 _aGreenberg,Paul
_91793
245 _aCRM at the Speed of Light
260 _bTata Mc Graw Hill, 2008
_c2008
300 _a670p
650 _aManagement Books
_xManagement Books
_91631
942 _2ddc
_cBK
999 _c18401
_d18401