000 00368nam a22001457a 4500
008 150717b xxu||||| |||| 00| 0 eng d
082 _a658.812 DYE
100 _aDyche,Jill
_91792
245 _aCRM Handbook-8th Ed
250 _a8th Ed
260 _bPearson, 2005
_c 2005
300 _a326p
650 _2Management Books
_xManagement Books
_91727
942 _2ddc
_cBK
999 _c18400
_d18400