000 00366nam a22001337a 4500
008 150715b xxu||||| |||| 00| 0 eng d
082 _a658.812 DAS
100 _aDas, Subhashish
_91677
245 _aCustomer Relationship Management
260 _bExcel Books, 2007
_c 2007
300 _a129p
650 _aManagement Books
_xManagement Books
_91631
942 _2ddc
_cBK
999 _c18289
_d18289