000 00388nam a22001337a 4500
008 150715b xxu||||| |||| 00| 0 eng d
082 _a658.812 MUK
100 _aMukerjee,Kaushik
_91646
245 _aCustomer Relationship Management
260 _bPrentice Hall of India Priv.Lim., 2007
_c 2007
300 _a170p
650 _aManagement Books
_xManagement Books
_91631
942 _2ddc
_cBK
999 _c18259
_d18259