000 00409nam a22001457a 4500
005 20250416020010.0
008 150715b xxu||||| |||| 00| 0 eng d
082 _a658.812 CHA
100 _aChaturvedi,Mukesh
_91633
245 _aCustomer Relationship Management
260 _aDelhi
_bExcel Books, 2008
_c 2008
300 _a208p
650 _aManagement Books
_xManagement Books
_91631
942 _2ddc
_cBK
_02
999 _c18246
_d18246