000 00364nam a2200145Ia 4500
008 150502s9999||||xx |||||||||||||| ||und||
082 _a658.812 LOV
100 _a"Lovelock, Christopher"
245 _aServices Marketing : People Technology Strategy
250 _a2007
260 _bPearson
300 _a658.812 LOV
600 _aManagement
942 _2ddc
_cBK
999 _c10191
_d10191