000 00352nam a2200145Ia 4500
008 150502s9999||||xx |||||||||||||| ||und||
082 _a658.812 SHA
100 _a"Shankar, Ravi"
245 _aServices Marketing : Indian Perspective
250 _a2005
260 _bExcel Books
300 _a658.812 SHA
600 _aManagement
942 _2ddc
_cBK
999 _c10190
_d10190