000 00332nam a2200145Ia 4500
008 150502s9999||||xx |||||||||||||| ||und||
082 _a658.812 WOO
100 _a"Woodruffe, Helen"
245 _aServices Marketing
250 _a1997
260 _bMacmillan
300 _a658.812 WOO
600 _aManagement
942 _2ddc
_cBK
999 _c10188
_d10188