| 000 | 00362nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 150502s9999||||xx |||||||||||||| ||und|| | ||
| 082 | _a658.812 SHA | ||
| 100 | _a"Shankar, Ravi" | ||
| 245 | _aService Marketing : Concepts Applications & Cases | ||
| 250 | _a2000 | ||
| 260 | _bExcel Books | ||
| 300 | _a658.812 SHA | ||
| 600 | _aManagement | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c10173 _d10173 |
||