000 00338nam a2200145Ia 4500
008 150502s9999||||xx |||||||||||||| ||und||
082 _a658 HAK
100 _a"Haksever, Cengiz"
245 _aService Management And Operations
250 _a2003
260 _bPearson
300 _a658 HAK
600 _aManagement
942 _2ddc
_cBK
999 _c10171
_d10171