TY  - BOOK
AU  - Zeithaml,Valarie A.
AU  - Zeithaml, Valarie A.
TI  - Services Marketing: Integrating Customer Focus Across The Firm
SN  - 9781259026812
U1  - 658.8 6th
CY  - Pashupati Printers, Shahdara Delhi 110095
PB  - McGraw Hill Education(India) Pvt. Ltd. 
N1  - Management Students
ER  -