How to turn Customer Service into Customer Sales (Record no. 18405)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00373nam a22001337a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150717b xxu||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 KAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Katz,Bernard |
| 9 (RLIN) | 1797 |
| 245 ## - TITLE STATEMENT | |
| Title | How to turn Customer Service into Customer Sales |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Jaico, 2004 |
| Date of publication, distribution, etc. | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 160p |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management Books |
| General subdivision | Management Books |
| 9 (RLIN) | 1631 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Bill Date | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | JNU_MAIN_Library | JNU_MAIN_Library | General Stacks | 17/07/2015 | 250.00 | 658.812 KAT | 001117 | 29/09/2015 | 17/07/2015 | Books | |||||
| Dewey Decimal Classification | JNU_MAIN_Library | JNU_MAIN_Library | General Stacks | 17/07/2015 | 250.00 | 658.812 KAT | 001118 | 29/09/2015 | 17/07/2015 | Books | |||||
| Dewey Decimal Classification | JNU_MAIN_Library | JNU_MAIN_Library | General Stacks | 17/07/2015 | 250.00 | 658.812 KAT | 001119 | 29/09/2015 | 17/07/2015 | Books | |||||
| Dewey Decimal Classification | JNU_MAIN_Library | JNU_MAIN_Library | General Stacks | 17/07/2015 | 250.00 | 658.812 KAT | 001120 | 29/09/2015 | 17/07/2015 | Books | |||||
| Dewey Decimal Classification | JNU_MAIN_Library | JNU_MAIN_Library | General Stacks | 17/07/2015 | 250.00 | 658.812 KAT | 001121 | 29/09/2015 | 17/07/2015 | Books |